We are available via email Monday - Friday from 09:00 - 18:00 GMT. You can also schedule a call with our Customer Care team for general inquiries or consult directly with your dedicated travel expert.
The inclusions vary by trip, so please check your itinerary for details. International flights are not included in the package, but we do offer booking assistance for international flights.
Yes! We appreciate referrals. When you refer a friend, you receive $50 off your next trip with us.
Please visit our Travel Policy page for a comprehensive overview of our terms & conditions including cancellations & refunds.
To secure your trip, we require an 80% down payment. The remaining balance is due no later than 15 days before your trip start date.
For most destinations where we curate private trips, we offer visa processing assistance, and the cost is included in your trip total. If a destination requires you to obtain a visa or meet entry requirements independently, we will notify you in advance. Please note that if you are denied entry due to a lack of documentation or government policies, Muffy Travels will not be responsible for reimbursement.
For any additional inquiries, please contact us at hello@muffytravels.com
